Delete Your Account

What gets deleted

Deleting your account is immediate and can't be undone. It removes:

• Your account and profile information (email, password hash, plan/quota records).
• Your generation history, favourites, and any images you generated.
• Any connected social accounts (LinkedIn, X, Facebook, Instagram) and their stored credentials.
• An active subscription — it's cancelled immediately as part of deletion, so you won't be billed again. Some billing records may be retained separately by our payment processor as required for tax and accounting purposes.

How to request deletion

If you can sign in — go to your Account page on the web, or the Account tab in the mobile app, and use "Delete account" under Danger zone. You'll be asked to confirm once before it happens.

If you can't sign in — email support@prizmfy.com from the address on your account and ask us to delete it. We'll confirm your identity and process the request manually.

Deleting specific data without deleting your account

You don't have to delete your whole account to remove some of your data. From inside Prizmfy (web or mobile) you can, at any time:

• Delete an individual entry from your generation history — this also deletes any AI-generated image attached to it.
• Remove an individual favourite.
• Disconnect a connected social account (LinkedIn, X, Facebook, or Instagram) — this deletes the stored access credentials for that account only.

These are permanent and immediate, same as account deletion, but leave the rest of your account (profile, plan, and remaining content) intact. Your account info (email, profile) is only removed by deleting your account, as described above.

Questions

See our Privacy Policy for more on what we collect and why, or email support@prizmfy.com.